Cute Fox Games
Cute Fox Games
1.1 The following terms regulate the use of online and mobile games provided by CuteFox Ltd. (also referred to as "CuteFox", "Company") on their internet pages and in App-Stores, as well as their additional range of services.
1.2 The Company offers online and mobile games as well as other services within the framework of their technical and operational capabilities with an average annual availability of 90%. This does not include periods of time during which the use of online and mobile games or other service offerings are interrupted or affected by compelling technical reasons or required maintenance work. In these cases CuteFox Ltd. are not compelled to provide compensation in accordance with the provisions of this agreement. Periods of time, during which the servers of the Company, in general or of certain games in particular are unavailable on the internet due to reasons beyond the Company's control (force majeure, third party responsibility etc.) are also not included.
1.3 The online and mobile games as well as the additional range of services are continuously being developed, updated and adjusted further by the Company. Thus, users are merely participating in the respective online and mobile games or additional offers in their respective version provided at any given time.
1.4 Online and mobile games as well as other services offered by CuteFox are intended solely for the purpose of entertainment. The use for business or commercial purposes is prohibited.
1.5 Users are responsible for the suitability and up-to-dateness of their software and hardware.
1.6 In addition to these terms and conditions, existing rules for individual online and mobile games apply. In case of inconsistency between these terms and conditions and the rules of the game, the provisions of these terms and conditions take precedence. Specific terms and conditions also apply to certain online or mobile games, specific versions and/or components of online or mobile games, and individual service offerings on the CuteFox website. Users will be informed prior to using the respective offering in an appropriate manner.
1.7 Users have the opportunity to use the services of contractors of CuteFox for various online and mobile games as well as other services. In these cases, a separate contract between users and the respective contractor of CuteFox applies. Users will be informed appropriately prior to finalizing the contract.
1.8 Other provisions or terms and conditions of users only apply if CuteFox agree to their validity by prior written consent.
2.1 User registration – alternatively installation of the app – is required for the use of online or mobile games as well as other services offered by CuteFox.
2.2 Only natural persons are eligible for registration. Only individuals will be accepted as authorized users (no groups, families, spouses or life partners, etc.). Insofar as the user is a minor, they certify that by sending the registration request, an effective consent of the legal representatives is available.
2.3 During registration, users have to provide a player name and a valid, registered e-mail address. Users are not entitled to receive a particular player name. The player name may not infringe rights of third parties and may also not offend common decency. Moreover, no e-mail or web address may be chosen as the player name. Users have to ensure that the information provided to CuteFox during registration is genuine and complete.
2.4 The registration must be conducted in person. Registration through third parties, especially those that register individual people commercially at various teleservice providers (registration services and/or entry services), is not permitted.
2.5 With the successful registration, the user opens an account ("user account") which the user manages independently. Without the explicit consent of CuteFox, the user account is not transferable.
2.6 A right to claim a registration or activation does not exist. Users are only permitted to register once per game round (e.g. world, universe, etc.) in a browser game. Once users have registered, they may not register again for the same game round for the duration of the current registration, by entering changed personal data, for example.
Users agree to provide CuteFox with all future changes of their registration data, especially a change in the e-mail address, without delay. Users are obliged to confirm the accuracy of their data towards CuteFox upon request.
3.2.1 Users are obliged to keep log-in data as well as all identification and passwords strictly confidential.
3.2.2 The terms "log-in data", "identification" and "passwords" include all letter and/or character and/or number sequences, used to authenticate users and to prevent use by an unauthorized third party. The password should not be identical with the player name, and it should consist of a combination of numbers and letters.
3.2.3 Users are obliged to protect all log-in data, identifications and passwords from unauthorized access of third parties.
3.2.4 In the event that users have reason to believe that third parties have obtained this information, or may have done so, they shall inform CuteFox immediately, change their data or have it changed by CuteFox. In this case or in the event that CuteFox have evidence of misuse of data, CuteFox have the right to block user access temporarily. Users shall be permitted use again as soon as the suspicion of misuse of data has been erased.
3.2.5 Users are under no circumstances entitled to use the log-in data of another user, unless the rules of the game provide specific exceptions.
3.3.1 CuteFox website includes various contents that are protected by trademarks, copyrights or other means in favor of CuteFox, or for the benefit of third parties. Unless explicitly permitted within these terms and conditions, users are not entitled to edit, to copy, to distribute, to reproduce publicly, to use for advertisement or to use these beyond the contractually agreed purpose CuteFox website or the content or any portion thereof. Merely the technical reproduction for the purpose of browsing as well as the permanent reproduction solely for private use is permitted. Copyright information and brand names may not be changed, suppressed or eliminated.
3.3.2 The term "content" includes all data, images, text, graphics, music, sounds, sound sequences, videos, software programs and codes, and other information, provided by CuteFox. The term "content" also includes all available service offerings for downloading.
3.3.3 Users are obliged to abstain from any measure, which may compromise or interrupt the proper functioning of CuteFox website or individual services, as well as from accessing data which users are not authorized to access. The retrieval of the contents may only take place in a manner such that the use of CuteFox website and contents through other users is not affected. The transfer of data or software that can influence hardware or software from recipients is not permitted.
3.3.4 Any use of CuteFox website for commercial purposes, especially advertisement, requires the express prior written consent of CuteFox.
3.3.5 Users are not entitled to publish content on the CuteFox website.
3.3.6 The use of CuteFox website through an anonymization service that is hiding the true IP address of the user is not permitted.
It is permitted to establish a link on the websites of CuteFox to the extent that it only serves as a cross reference. CuteFox reserve the right to revoke this permission.
4.1 Users are only permitted one account per game round (i.e. world, universe) or an online or mobile game, unless the game rules explicitly state otherwise. The use of several user accounts is not permitted. Such multi-user accounts may be deleted or banned by CuteFox at any time and at their sole discretion.
4.2 Users are prohibited from any form of manipulative interference in online or mobile games. In particular, users are not entitled to utilize measures, mechanisms or software that could interfere with the function or the course of the game. Users may not take measures that may cause an unreasonable or excessive burden on the technical capacity. Users are not allowed to block, to rewrite or to modify contents generated by the game administration, or to interfere with the game in any other manner.
4.3 Users are also prohibited from running the online game (including all individual web pages) with other programs besides the internet browser or the client program that has been provided. This refers in particular to so-called bots and other tools meant to replace or supplement the web interface. Also prohibited are scripts and completely or partially automated programs that provide users with an advantage over other users. This includes auto-refresh-functions and other integrated mechanisms of the internet browser, if it includes automated operations.
4.4 Users may under no circumstances: a) create or use cheats, mods and/or hacks, or any other third party software products that may change the result of the online or mobile games; b) use software, that allows "data mining" or otherwise intercepts or collects information in connection with the online and mobile games; c) use virtual items outside of online or mobile games, buy for "real" money or sell or swap virtual objects that are used in online or mobile games; d) sell, buy, or trade user accounts. This includes all evasions, similar actions or actions that match in their effect the aforementioned bans.
4.5 The application of advertising suppressing measures is prohibited.
4.6 Automated opening of user accounts, regardless of whether the home page is displayed or not, is not permitted.
4.7 CuteFox or contractors authorized by CuteFox hold all and exclusive rights to objects used in online and mobile games as well as virtual objects provided at a charge. The same applies for user generated virtual objects. Users provide CuteFox with spatio-temporal and textual unrestricted, exclusive right of use to such self-created virtual objects. This right includes in particular the rights to reproduction, distribution and processing. Users will only receive a non-exclusive right of use to the virtual objects for the duration of the contract.
4.8 Chip Transfers: a) Chip Gifting – You may gift chips to your buddies using the "send chips" tool. However, you are not allowed to send these gifts in exchange for money or money equivalent. b) Chip Transfers – The only allowed method for transferring chips between users is by using the "send chips" tool. Losing chips on purpose to send chips to a friend is a violation of our terms and conditions. c) Chip Farming / Scripting – Using scripts and manual processes to abusively accumulate free chips is not permitted and will result in your account(s) being suspended or banned.
5.1 CuteFox may provide users with different communication facilities (especially discussion forums, chats, blogs, guest books, etc.) for self-created content and entries on the CuteFox website, which may be used on availability. CuteFox only provide users with the technical environment for the exchange of information. However, users do not have the right to claim such communication features.
5.2 Users assume responsibility for their contents and contributions and commit to releasing CuteFox entirely of any third-party claims or lawsuits. CuteFox explicitly do not claim the content entered by users. However, users provide CuteFox with the permanent, irrevocable, non-exclusive right to use the content and contributions that they posted.
5.3 Users are prohibited from publishing or distributing content on CuteFox website that: a) violates the law, is improper or is immoral; b) violates trade marks, patents, utility or design patterns, copyrights, trade secrets or other rights of third parties; c) is obscene, racist, violent, pornographic, adult content or otherwise threatening to the development of children and adolescents, or of a harmful nature; d) is of abusive, harassing or defamatory nature; e) includes chain letters or pyramid schemes; f) falsely suggests that it is provided or supported by CuteFox; g) contains personal data of third parties without their explicit consent; h) is commercial, in particular promotional in nature.
5.4 The inclusion of Internet sites, company or product names is only permitted when it is not primarily for the purpose of advertising.
5.5 All users of the communication facilities provided on the CuteFox website are required to choose an acceptable choice of words. Abusive criticism or attacks on people in derogatory manner shall be avoided.
5.6 Notwithstanding any other rights under these terms and conditions, CuteFox has the right to amend and fully or partially delete content and contributions which violate these rules. CuteFox also has the right to exclude users who violate these rules, in whole or temporarily from further use of online and mobile games and other service offerings.
6.1 CuteFox are not liable for damages resulting from a breach of duty by users.
6.2 Independently of additional legal or contractual rights, CuteFox may take the following actions against any user who is in breach with statutory law, third party rights, these terms and conditions or the respective additional regulations and game rules: a) change or delete content, b) issue a warning to the user, c) publication of misconduct in the respective online or mobile game with mentioning of the user name, d) temporary or permanent blocking of a user from individual or all online and mobile games and content of CuteFox website, e) exclusion of a user, f) issuing a temporary or permanent virtual ban from the house in cases of a violation of section 6, or g) immediate termination of the contract.
6.3 If users have been blocked or excluded, they may not log in again without prior consent of CuteFox. There is no right for a waiver of an exclusion, a virtual ban from the house or any other measures.
7.1 Unless otherwise stated, the use of online and mobile games as well as other services offered is free of charge.
7.2 Users may, however, purchase individual service offerings and individual features offered in the context of online or mobile games. Users will be informed separately on the features available for purchase, especially which function each feature provides, the duration of availability of the feature for purchase (if applicable), the purchase price and the available payment method in connection with the online or mobile game.
7.3 If minors wish to purchase features, they affirm that they received the funds to buy the features for purchase from their legal guardian for this purpose or for unrestricted use.
7.4 The agreed-upon charges are due for payment with the conclusion of the contract. The debit payment is made typically through the respective authorized service provider.
7.5 Users affirm that all information provided in the context of a payment transaction (including bank, credit card number, etc.) is complete and correct.
7.6 The payment options vary according to the online or mobile game, participant country and the market availability of technically feasible payment options. CuteFox reserve the right to amend their payment options.
7.7 CuteFox reserve the right to change the fees of the in-game features (including virtual currencies).
7.8 In case of default, statutory interest accrues. CuteFox are also entitled to block the user account, to recover damages and to terminate services.
7.9 Should CuteFox through a fault of the user (including an inadequate account balance) incur back charges or cancellation fees, the user shall bear the related costs.
8.1 Users are directly liable to third parties for violation of their rights. Users agree to reimburse CuteFox for all damages resulting from the non-observance of the obligations of these terms and conditions.
8.2 The liability of CuteFox, on whatever legal grounds, whether due to contractual misconduct or breach of duty, is ultimately determined in accordance with the following rules:
8.2.1 Where CuteFox provide the respective liability-causing service free of charge, CuteFox are liable only for malice and gross negligence.
8.2.2 In case of non-gratuitous services, CuteFox's liability is limited to cases of intent and gross negligence, but unlimited in cases of personal injury. In case of slight negligence, CuteFox will only be liable for a breach of essential contractual obligations such as delay or impossibility.
8.2.3 CuteFox assume no liability for disturbances within the network that are not caused by CuteFox.
8.2.4 CuteFox are liable for the loss of data in accordance with the foregoing paragraphs only, if such a loss has been unavoidable by adequate backup measures taken by the user.
8.2.5 The foregoing limitations of liability do not apply in case of explicit guarantees by CuteFox, in case of malice, and for damage due to the loss of life, limb or health as well as in case of mandatory statutory regulations.
Personal data of users will be only collected, processed or used, when the user has consented, or when the Data Protection Act of United Kingdom or another law permits or requires it.
10.1 CuteFox reserve the right to change these terms and conditions. Users will be informed of any changes at least two weeks in advance when they log in before they come into effect, via the CuteFox website or via the respective online or mobile game.
10.2 Users may transfer rights and obligations under this contract only after prior written consent of CuteFox.
10.3 Users are only entitled to set-off, when their counterclaim has been legally established or has been recognized by CuteFox and is uncontested.
10.4 CuteFox communicate with the user – unless indicated otherwise by these terms and conditions – usually by e-mail. Users need to ensure that the e-mail specified at registration is checked regularly for messages from CuteFox.
10.5 Any amendment and/or repeal of these terms and conditions must be in writing.
10.6 If any provision of these terms and conditions should be or become ineffective and/or oppose statutory provisions, the effectiveness of the remaining provisions of the terms and conditions will not be affected.
11.1 All in-app purchases made within the game are final and non-refundable after 2 hours from the time of purchase or once the purchased items have been consumed or used in-game. Any refund requests must be submitted directly to CuteFox's customer support team. Players are not permitted to request refunds through external platforms, including but not limited to the Google Play Store or Apple App Store. If a player submits a refund request directly to an external platform without contacting CuteFox first, their account may be temporarily suspended. Repeated violations may result in the permanent banning of the player's account.
11.2 Players are expected to maintain respectful and appropriate behavior in all in-game chats and community forums. Use of offensive, abusive, or inappropriate language will result in a warning for the first offense. CuteFox reserves the right to temporarily suspend accounts for repeated or severe violations. Continued or extreme violations may result in permanent account bans.
12.1 Account trading, selling, or transferring ownership of a game account between users is strictly prohibited. Each account is intended for use solely by the original account holder and may not be sold, gifted, or otherwise transferred to another individual under any circumstances. If CuteFox determines that an account has been sold or traded, the involved account(s) will be permanently banned without prior warning.