Privacy Policy

Effective date: 18th November 2025

This Privacy Policy (the "Policy") describes how Cute Fox Games, operated by CuteFox Ltd. and its affiliates (also referred to as "Cute Fox Games," "CuteFox," "Company," "we," "us," or "our"), collects, stores, uses and protects your information when you use our website at https://kiwwi.pwglab.com (the "Site"), any mobile applications that hyperlink to this Policy and are available for download in the Google Play Store, Apple App Store or any other third party app store (the "Apps"), or any other websites, pages, features, or content owned or operated by CuteFox (collectively, including the Site and Apps, the "Services").

This Privacy Policy is part of, and is governed by, the terms and conditions set forth in our Terms of Service located at https://kiwwi.pwglab.com/tos/. Please read the Terms of Service carefully before you use our Services.

1. Acceptance of this Policy

By accessing, visiting or using our Services, you warrant and represent that you have read, understood and agreed to this Policy and our Terms of Service. If you disagree with anything in this Policy, you must not use or access the Services.

2. Amendments to this Policy

We may periodically make changes to this Policy as we update or expand our Services. We will notify you of any material changes to this Privacy Policy by notifying you via the email we have on file for you, or by means of a notice on our Services in advance of the effective date of the changes. If you do not agree to the changes, you should discontinue your use of the Services prior to the time the modified Policy takes effect. If you continue using the Services after the modified Policy takes effect, you will be bound by the modified Policy.

Furthermore, we may provide you with "just-in-time" disclosures or additional information about the data collection, use and sharing practices of specific Services.

3. Information Collected through the Services

In this Policy, the term "personal information" includes any information that identifies or makes an individual identifiable. When you access or use our Services, we may generally collect the personal information described below.

A. Information You Directly and Voluntarily Provide to Us

When you access or use our Services, you may provide the following information to us:

Customer Support Information: If you are a visitor to the Site, or a user of the Apps, we may collect information that you provide to us when you communicate with any of our departments such as customer service or technical services.
Contact Information: When you sign up to create an account with some of our Apps, you will be required to provide an email address as part of the registration process. Alternatively, you can use your Facebook Account or other third party social network accounts to register for the Services.
Social Media Account Information: When you sign up with a Social Media Account, you will be asked to choose which information you would like to share with us, such as your email address, birthday, friends list, or public profile information.
Profile Information: When using some of our Services, you may be able to add information to your profile, such as an avatar or profile picture, birthday, nickname or username, or country.
Your Content: When using some of our Services, you can create, post, upload or share content by providing us with access to your photos, media and files, and your device's camera and microphone.

B. Information Automatically Collected Through the Services

We automatically collect information about you when you use the Services, such as:

Device Information: If you access the Services through a mobile device, we may be able to identify the general location of your mobile device, your mobile device's brand, model, operating system, resolution, screen size, system version, Bluetooth settings, internet connection, RAM, the applications you have installed, mobile device's advertising ID, and other information related to device settings.
Cookies & Similar Tracking Information: We use cookies and similar tracking technologies to collect information about your interactions with our Services. The information we collect includes, but is not limited to, account activation time, content displayed to you and whether you clicked on it, advertisements displayed to you and whether you clicked on them, URLs you have visited, your Internet Protocol ("IP") address, your mobile country code, and your user ID.
Content Sharing: When you choose to share content with us, we automatically collect information about your Wi-Fi connection, and call information.

C. Information You Share on Third Party Websites or through Social Media Services

The Services may include links to third-party websites and social media services where you may be able to post comments, stories, reviews or other information. We encourage you to review the privacy policies and settings on the third-party websites and social media services with which you interact.

4. How We Use the Information We Collect

We use the personal information we gather through the Services for the following purposes:

To provide the Services to you. We require certain information from you in order to provide you with the Services you requested.
To provide customer service. We process your personal information when you contact us to help you with any questions, concerns, disputes or issues.
To enforce terms, agreements or policies. To ensure your safety and adherence to our terms, agreements or policies, we may process your personal information to actively monitor, investigate, prevent and mitigate any alleged or actual prohibited, illicit or illegal activities on our Services.
To send you Service-related communications. We use your contact information to send you administrative or account-related information to keep you updated about our Services.
For security purposes. We process your personal information to improve and enforce our security measures; combat spam, malware, malicious activities or security risks; and to monitor and verify your identity so that unauthorized users do not access your account with us.
To maintain legal and regulatory compliance. We process your personal information to pay our taxes or fulfill our other business obligations, and/or to manage risk as required under applicable law.
To personalize your experience on the Services. We allow you to personalize your experience on our Services via social media plugins by keeping track of your preferences.
To conduct research and development. We process information about the way you use and interact with our Services to help us improve our Services and build new Services.
To engage in marketing activities. We may process your contact information or information about your interactions on our Services to send you marketing communications and deliver targeted marketing. You can opt-out of our marketing activities at any time.

5. How We Share Your Information with Third Parties

We may share your personal information with third parties in the following circumstances:

A. Employees, Third-Party Processors and Third-Party Service Providers

We disclose your personal information to our employees, contractors, affiliates, distributors, dealers, vendors and suppliers ("Service Providers") who provide certain services to us or on our behalf, such as operating and supporting the Services, analyzing data, or performing marketing or consulting services.

B. Response to Subpoenas or Court Orders or to Protect Rights

To the extent permitted by law, we will disclose your personal information if: required to do so by law, or in response to a subpoena or court order or similar request from judicial authority; we believe, in our sole discretion, that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or we believe that you have abused the Services by using it to attack our systems or to gain unauthorized access to our system.

C. Business Transfers or Bankruptcy

In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any personal information owned or controlled by us may be one of the assets transferred to third parties. We will notify you via email or a prominent notice within our Services of any change in ownership or uses of your personal information.

D. Our Affiliates

Based on your consent, we may share some or all of your contact information with our parent company, subsidiaries and corporate affiliates, joint ventures, or other companies under common control with us.

E. Third-Party Business Partners

Based on your consent, we may work with and share some of your information with our third-party advertising partners to provide you with advertisements or other tailored content.

6. Children

We do not knowingly collect personal information from children under 18 years old, unless permitted to do so by applicable law. Children are not permitted to use our Services unless they provide us with consent from their parent or guardian. If we become aware that we have unknowingly collected personal information from a child, we will make commercially reasonable efforts to delete such information in our database. If you are a parent or guardian of a child, and you believe your child has provided us with their Personal Information on our Services, please contact us immediately at contact@pwglab.com.

7. Security

We are committed to ensuring the security of your personal information. We have physical, technical and administrative safeguards in place to protect the confidentiality of your personal information. In addition, we require that our service providers handling personal information also maintain appropriate safeguards to protect the security and confidentiality of the personal information you provide to us.

However, we cannot guarantee the security of your personal information or that loss, misuse, unauthorized acquisition, or alteration of your data will not occur. Maintaining the security of your personal information is also your responsibility. If you think there has been unauthorized access to or use of your account, please contact us immediately at contact@pwglab.com.

8. Retention of Personal Information

We will try to limit the storage of your personal information to the time necessary to serve the purpose(s) for which your personal information was processed, to enforce our agreement, policies or terms, to resolve disputes, or as otherwise required or permitted by law.

Marketing. We store information used for marketing purposes indefinitely until you unsubscribe.
Your Interactions and Content on Our Services. We may store any information about your interactions on our Services or any content created, posted or shared by you indefinitely after the closure of your account for the establishment or defense of legal claims, audit and crime prevention purposes.
Web Behavior Data. We retain any information collected via cookies, clear gifs, webpage counters and other technical or analytics tools up to one year from expiry of the cookie or the date of collection.
Telephone Records. As required by applicable law, we will inform you that a call will be recorded before doing so. Any telephone calls with you may be kept for a period of up to six years.

9. Information for Residents in the European Economic Area, United Kingdom and Switzerland

This section only applies to users of our Services that are located in the European Economic Area, United Kingdom and/or Switzerland (collectively, the "Designated Countries") at the time of data collection.

A. Our Relationship to You

CuteFox and its affiliates are data controllers with regard to any personal information collected from users of its Services. Any third parties that act as our service providers are "data processors" that handle your personal information in accordance with our instructions.

B. Legal bases for processing Personal Information

The legal bases on which we rely on to process your personal information include: your consent to the processing; satisfaction of our legal obligations; necessity to protect your vital interests; necessity to carry out our obligations arising from any contracts we entered with you or to take steps at your request prior to entering into a contract with you; necessity to process in the public interest; or for our legitimate interests.

C. Marketing Activities

If you are located in the Designated Countries and are a current user, we will only contact you by electronic means (such as email or SMS) per your communication preferences and/or with information about our Services that are similar to the Services you previously purchased from us or negotiated to purchase from us. To opt out of marketing emails, contact us at contact@pwglab.com.

D. Individual Rights

We provide you with the rights described below when you use our Services. Please contact us at contact@pwglab.com if you would like to exercise your rights under applicable law.

Right to withdraw consent. If we rely on consent to process your personal information, you have the right to withdraw your consent at any time.
Right of access and rectification. If you request a copy of your personal information that we hold, we will provide you with a copy without undue delay and free of charge. You may also request to correct or update any of your personal information held by us.
Right to erasure (the "Right to be Forgotten"). You may request us to erase any of your personal information held by us that: is no longer necessary in relation to the purposes for which it was collected; was collected in relation to processing that you previously consented to, but later withdrew such consent; or was collected in relation to processing activities to which you object.
Right to restriction. You have the right to restrict our processing of your personal information in certain circumstances.
Right to object to processing. You may object to our processing at any time and as permitted by applicable law.
Right to data portability. If we process your personal information based on a contract with you or based on your consent, or the processing is carried out by automated means, you may request to receive your personal information in a structured, commonly used and machine-readable format.
Right to Lodge a Complaint. If you believe we have infringed or violated your privacy rights, please contact us at contact@pwglab.com so that we can work to resolve your concerns. You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of alleged infringement.

You may reach our Data Protection Officer at contact@pwglab.com.

E. Transfer of Personal Information

If you choose to use the Services or provide your information to us, your personal information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where you are located. Such countries or jurisdictions may have data protection laws that are less protective than the laws of the jurisdiction in which you reside.

10. Special Information for California Residents

California law allows users of the Services who are California residents to request and receive once a year, free of charge, a notice from us describing what categories of personal information (if any) we shared with third parties for their direct marketing purposes during the preceding calendar year.

In addition, if you are a California resident under the age of 18 and are a registered user of the Services, you may request that we remove content or information that you posted on Services or stored on our servers by contacting us.

11. Data Deletion Requests

If you have used our services via a Facebook or Instagram integration and you would like us to delete the data we hold about you that we obtained from Meta, you can request deletion as follows:

Revoke Access from Meta: You may first remove our app from your Facebook / Instagram account by going to Facebook Settings → Business Integrations, finding our app, and removing it.
Submit a Deletion Request: Email us at contact@pwglab.com with the subject line: "Meta Data Deletion Request". In your request, please include your full name, game name and UID, and your Facebook User ID if available.
How We Process the Request: Once we receive and verify your deletion request, we will promptly delete the relevant data that we obtained from Meta. After deletion is complete, we will send you a confirmation.

Please note: we cannot delete any data that remains stored on Meta's systems. If you want Meta to delete data from their systems, you will need to make a data-deletion request directly to Meta via their privacy tools.

12. How to Contact Us

If you have any questions about this Privacy Policy, please feel free to contact us at contact@pwglab.com.